Consumers have recently become more vocal regarding their dissatisfaction with confusing phone trees, long hold times, and disruptive agent transfers.
Those consumer sentiments have become very costly, resulting in once loyal customers leaving for competition and shoppers abandoning their purchases.
ASG Platform was founded to improve the experiences of both consumers and organizations.
ASG Platform was originally established in 2010 as GFTL, LLC after our President, Ray Bolouri, recognized that institutional communication methods were costly and restrictive. Ray put a team together in order to solve those problems, a platform that would allow organizations to efficiently communicate on the medium that people prefer: text message.
The network and platform were tested, modified, and re-tested, until they met the high standards of HIPAA compliance, PCI compliance, SOX security protocol matching, and carrier grade service auditing. Then, on January 14, 2013, proudly opened the door to clients by debuting its services following the 2013 CES convention in Las Vegas. And in January of 2014 the company officially changed ownership and has been operating ever since.
Soon after ASG Platform's debut, Fortune 500 companies, such as PF Changs, Lincoln Properties, and Pool Corp., recognized its value. For many organizations mobile communication was becoming a primary means of nurturing relationships and conducting transactions. Yet, when these organizations relied on mobile applications, they inadvertently excluded the majority of the market –the people who either would not, or technologically could not, download the specific application. Early adopters realized that ASG Platform was able to significantly improve accessibility by providing a mobile platform that was unrestricted by downloads, carrier plans, hardware, or software.
As ASG Platform expands, more and more businesses and organizations are discovering the benefits of its platform – they are discovering that its unparalleled accessibility easily translates to positive interactions, repeat business, and growing profits. The focus on mobile applications is slowly being superseded by a more practical focus on the most ubiquitous of mobile communications – the text message.
" This is an amazing company to work for. We value people not only for the skills that they have but also for the potential they have. Now they have to be the right people, they have to have the drive to want to become the best because we feel like best people, when they become the best, best people like to hang out with the best people.
We like to find people who have the potential to become the best and we give them opportunities. For that reason, we are a very unique company, and an amazing company at that. "
Provide businesses with modern tools and secure seamless support that will connect them to their employees and customers, conveying the right message at the right time to the right people.
To rise as a leading innovator that provides companies with applications that connect them with their employees and customers with the right message at all times.
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We help various organizations interact with their clients easily by transforming their phone numbers into SMART one.
